Ten Top Tips for Managing Conflict

Develop your skills

Learn conflict management skills that you can use in your home and work life right away.

Understand conflict

Understand how conflict arises, escalates and can best be managed and resolved.

Discounts on other courses

Completion of the free course makes you eligible for discounts on our other courses.


Ten short video lessons from an experienced conflict management trainer

Dr Samantha Hardy has over 20 years experience teaching conflict management and shares with you her top tips in ten short video lessons - one for each tip!  There are also some demonstration videos and animations to keep things interesting!


Thirty days access to the course materials.

You get access the course for thirty days from the date you register, so you can take your time or do the course over and over to consolidate your learning.


Downloadable conflict management checklist.

The course includes a downloadable checklist to help you to manage conflict effectively in the future.


Student feedback

Dr Rosemary Howell - Strategic Action, Sydney, Australia

I found the CCI program engaging, challenging, rewarding and very valuable.  A nurturing and enriching experience, I am really delighted to recommend it.

Michael West - Dispute Resolution Practitioner, Washington DC

I came wanting to learn more about how to be a more effective conflict coach. That goal was accomplished – and more. It was time well spent

Genevieve Hinds - Student, Townsville, Australia

CCI training was truly enlightening... Anyone who wants a comprehensive understanding of conflict would benefit greatly from CCI.

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