Introduction to Conflict Styles

In the Introduction to Conflict Styles course you will learn about some typical ways of thinking about and responding to conflict. The course includes some conflict simulations to demonstrate the different styles in both a personal and a work context. You will also complete a quiz to give you an indication of what your typical conflict style is in various situations. You will then explore the advantages and disadvantages of each conflict style. The course includes a downloadable worksheet that you can use to evaluate which conflict style you should use in any conflict situation that you might experience in the future.

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