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“I have done a number of training programs and
consider myself a very experienced coach. But there is always something more to learn. I found the REAL
program engaging, challenging, rewarding and very valuable…a nurturing and enriching experience, I am really delighted to recommend it.”

Dr Rosemary Howell, Chairman, Strategic Action Pty Ltd, NSW, Australia.

CCI Academy is part of the Conflict Coaching International community.

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An effective conflict coach needs a
strong understanding of

• Conflict, and ways to manage and resolve it.
• The process of coaching and conflict coaching in  particular.
• Various tools that can support conflict coaching.
• Barriers to conflict coaching; and
• Legal and ethical issues in conflict coaching.

An effective coach also needs highly developed communication and conflict engagement skills.